The Kinoton Remote Service platform is a powerful tool that minimizes the downtimes of D-Cinema systems in the unlikely event of a malfunction or failure.
An authorized service partner or the Kinoton support center can easily log into the D-Cinema system via a highly secure Internet connection. This permits rapid resolution of typical issues like incorrectly configured D-Cinema devices.
The same approach can be used to read out log files or verify system settings online. If on-site work is required, the service engineer then knows in advance what to expect. The customer has full control over this remote access at all times. State-of-the-art security features reliably guard the system against unauthorized access.
Kinoton Remote Service Box (KRS Box)
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