Our competent sales and service partners around the world are ideally equipped to provide professional customer support on-site. Kinoton headquarters operates a professional technical help desk for our foreign partners, providing instant advice and instructions by phone or e-mail.
Together with our partners around the world, we support your cinema projects: from inception through planning, construction and installation all the way to the grand opening.
Installing a D-Cinema system and integrating it into the cinema workflow is a complex job that requires a wide range of technical skills. We therefore make sure that our certified service engineers and international service partners are well-versed in both conventional film technology and digital cinema, in addition to possessing advanced IT skills.
Kinoton Cine Perfect is a program that we have developed to provide comprehensive service and support for all your digital cinema equipment and systems. Kinoton Cine Perfect lets you rest easy, confident that everything will work properly - and ensures fast help in the unlikely event of a problem in one of your projection booths or auditoriums. As our partner, you also benefit from our professional troubleshooting service.
Digital technology opens up new possibilities for remotely servicing, maintaining, and continually monitoring the status of projection booth equipment. Kinoton takes full advantage of these to benefit you.
Kinoton Cine Perfect is available to all cinema operators, even if you own third-party equipment.
The Kinoton Remote Service platform is a powerful tool that minimizes the downtimes of D-Cinema systems in the unlikely event of a malfunction or failure.
An authorized service partner or the Kinoton support center can easily log into the D-Cinema system via a highly secure Internet connection. This permits rapid resolution of typical issues like incorrectly configured D-Cinema devices.
We hold a variety of seminars and workshops for our service technicians and international sales and service partners to keep their expert knowledge up to date. The seminars provide important information about adjustment and maintenance of projection equipment, valuable tips for everyday work in the projection room and informative reports about new applications, with a main focus on digital technology. Customers may also attend on request.
Everything at a glance: our Digital Cinema Solutions Brochure (PDF).
Keep your expert knowledge up to date! We offer practice-oriented seminars with a main focus on Digital Cinema.